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Avis d'hébergement - IX Web Hosting

4_half star rating   

51 Avis

Vue d'ensemble
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Sentiment utilisateur
 
Note Sitegeek
 

Score - 87

Résumé : IX Web Hosting a réussi 98.94% disponibilité la semaine dernière. Le graphique d'analyse montre que 4 les domaines existants ont été supprimés de IX Web Hosting et 11 les domaines ont été transférés hors de chez IX Web Hosting. Le graphique montre aussi que 31 de nouveaux domaines ont été enregistrés avec IX Web Hosting et 9 domaines ont été transférés chez IX Web Hosting d'autres hébergeurs. Sur la base des médias sociaux et des conversations, IX Web Hosting a 84% sentiment utilisateur positif.

Infos de contact

Description :

Adresse :
247 Mitch Ln
Hopkinsville, KY
Code postal : 42240
Pays :   US
Numéro de téléphone :  +1 800 385 0450
Email :  support@ixwebhosting.com

Avis d'hébergement  (51)

  • review user image
    5 star rating

     Par Anabela Ferguson Evalué 26/10/2017

    Hello IX! ``I was not sure how to add a review in your site, I was truly disappointed by some of the reviews
    I read in some other sites.
    First, I would like to start by saying, you have always taken care of me, from allowing me to know
    months in advance if my domain`s expiring, or hosting my site and allowing me enough time to
    have the year cost. Your company has always set a high standard with my small business when
    I first started with you nine years ago. My technical helper, Mandy helped me set up my website
    with your help. She was very pleased with your company, she used it for her own site. That sold
    me immediately. Your fees are very reasonable, and the few times I had to be on the phone with
    you, you have had a friendly staff answering phones and helping with unique questions. A while
    ago, I was helped in a very personal way about what to put in certain areas in my site. This person,
    was remarkable and funny too. She helped me with my wordpress site, by mentioning one or two
    things I never thought I would know on my own. I don`t remember her name, but we laughed and
    joked a little. Left a very pleasant image of your company.
    There is always a unique person on the other side of the line when I have called. I believe this
    company has taken very good care of all our sites, by updating it, and taking no more than 24 hours
    to update living it safe and protecting it from harm. Thank you Ixwebhosting, you are truly an
    amazing company to be associated with.

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    Avis de Anabela Ferguson

  • review user image
    5 star rating

     Par Michael Eaton Evalué 13/10/2017

    We`ve been using IX Web Hosting since 2004, for a county chapter of a National Volunteer Organization Assisting in Disasters. The hosting up time has been reliable, and customer service and technical support exceptional. We highly recommend using their hosting services.

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    Avis de Michael Eaton

  • review user image
    5 star rating

     Par Manfred Leister Evalué 21/09/2017

    I`d like to thank one of their employees, for the excellent service she provided me last week. Ms. Anstacia helped me to sort an error message and strange behaviour I received from my MySQL without any apparent reason. We have been messaging for about 2 hours (23.12.16) and never she lost patience. Thanks IX!

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    Avis de Manfred Leister

  • review user image
    5 star rating

     Par benny johnson Evalué 14/09/2017

    Wow IX, you are amazing! Thank-you so much for your support! It all looks good to me. Thanks.

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    Avis de benny johnson

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    5 star rating

     Par Joseph Smalls Evalué 24/08/2017

    Hello IX Webhosting! You are a genius. I tried cleaning up the website before uploading to the server and I missed all of the website001/. Wow. Thank you so much for finding the solution to my problem. This is why I stay with you guys. This was a simple solution, but you did not make me feel stupid in not finding it myself. So, when others complain because a server may go down for a few hours. I stick with you guys. When I really need your help - BINGO you deliver.
    Thanks again.

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    Avis de Joseph Smalls

  • review user image
    5 star rating

     Par Michelle Arjona Evalué 17/08/2017

    Thank you very much IX for your great customer service skills and excellent provider of products and services. I recommend IX Webhosting to everyone I know

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    Avis de Michelle Arjona

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    5 star rating

     Par Jessica Boisvert Evalué 11/08/2017

    The Supervisors of IX Ms. Irina Krylova, helped us immeasurably today when she quickly restored vital functionality to our site and with the utmost professionalism and customer service. Thank you so much for hiring and maintaining such strong support staffers, it is because of professionals like Irina that keep us at IX. Kind regards, The Global Summit of Women

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    Avis de Jessica Boisvert

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    3 star rating

     Par Matthew Peters Evalué 27/07/2017

    I also appreciate the level of detail and care/investigation you took in helping me (suggesting articles). that particular dbconnect.php script was an old one and didnt work anyway but I now have my stuff working nicely. Thank you!

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    Avis de Matthew Peters

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    4 star rating

     Par Bob Kelly Evalué 20/07/2017

    Alice Khramova was so patient with me and took me step by step through my problem. Alice may you never change. Your support was superb.

    I now know a few new things that will help me observe fair use policy better. Once again, i loved it. I thought of changing my hosting but now, with IX till there will be no more websites to be hosted. Thanks!!!!!

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    Avis de Bob Kelly

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    4 star rating

     Par Bill Teale Evalué 17/07/2017

    IX have a great team there, and I am the very first to acknowledge that in 99% of the case I contact tech support it is because I have screwed up somewhere, sometimes really silly errors. I appreciate their patience and professionalism!

    Bill

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    Avis de Bill Teale

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    5 star rating

     Par Dmitriy Movchan Evalué 06/07/2017

    The whole IX team are AWESOME... I use their chat support at least 4-5 times a year. Sometimes it`s just a very simple question I need an answer to ASAP... Sometimes its one of those doubt@ss questions that a non-techie asks to prove their level of stupid...

    But regardless of the help I need, IX team has never once let me down, nor made me feel foolish for asking a stupid question, or sent me away without an answer or solution. Considering that I work from New Zealand, it must be some ungodly hour in your support center when I do need support.

    So great job to all, you`re all AWESOME IX

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    Avis de Dmitriy Movchan

  • review user image
    5 star rating

     Par Mansour Alghadi Evalué 29/06/2017

    I want to thank Mr. Sergey Siver for his great support and he was one of the best technical operators who helped me in my wordpress deployment. He has put much effort to get problems resolved.

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    Avis de Mansour Alghadi

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    1 star rating

     Par Dan Antebi Evalué 22/06/2017

    Poor service. It`s all ok while it works. Once you need a technical support they take their time and reply with ``canned answers``.

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    Avis de Dan Antebi

  • review user image
    5 star rating

     Par Dennis Fox Evalué 16/06/2017

    As usual, IX is professional. Thanks for making my life a little easier.

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    Avis de Dennis Fox

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    5 star rating

     Par Eugene Trewyn Evalué 09/06/2017

    THANK YOU IX Team! I really try and manage things as much as possible from my end, but you and the rest of the tech team have been outstanding anytime I have needed assistance with issues. I recommend ixwebhosting often to others! I wanted to let you know I do appreciate the assistance!

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    Avis de Eugene Trewyn

  • review user image
    5 star rating

     Par Bahadur Singh Sekhon Evalué 26/05/2017

    Excellent service same as I received many years ago when I signed up. Fair play to you guys you are doing great job. well done.

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    Avis de Bahadur Singh Sekhon

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    5 star rating

     Par Michael Gramling Evalué 12/05/2017

    The employee Dmitriy Shevtsov helped me today with my website that was currently down. He was very efficient in working on my files and having my website load back up again. There is also a security concern with my site and he was helpful by creating an additional ticket for me to have my site look at. Thanks IX!

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    Avis de Michael Gramling

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    5 star rating

     Par Mohamed Nawareg Evalué 28/04/2017

    I appreciate IX service very much, specially their customer support. They really are the best. I would like to thank ixwebhosting for that and I want to recommend their service for all people.

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    Avis de Mohamed Nawareg

  • review user image
    5 star rating

     Par Anne Mills Evalué 06/04/2017

    Great customer care service and thank you Anastacia for all your help today. And I really appreciate your summary email here as well - great to reference too. I must say your level of knowledge in fixing our problems - as well as support/attitude while going thru the process was refreshing and amazing.

    Will follow the steps once we move the site to the domain level - and fingers crossed all will go well. Thank you very much again

    -Anne

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    Avis de Anne Mills

  • review user image
    4 star rating

     Par Herschal Hill Evalué 24/03/2017

    Now that they all have recovered from the relaxing rest they had last week, I want to thank IX for their hard work to get us back up. I especially want to complement those who were on the firing line dealing with irate customers. You handled it with great professionalism, I would like to have heard what wan`t said, or maybe not. I do hope things were learned to prevent this from happening again but, my thanks to all of you.

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    Avis de Herschal Hill

  • review user image
    5 star rating

     Par Chuck Ward Evalué 14/03/2017

    Kirill Pratsko has provided me with exceptional service. I have been struggling with an email host transfer issue since Tuesday of this past week. I believe he has solved my problem. The chat was very positive and helpful. Kirill is a great represent for IX: Patient, knowledgeable, helpful, and considerate. Great customer service. Sincerely, Chuck Ward!

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    Avis de Chuck Ward

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    5 star rating

     Par Michael Rodriguez Evalué 23/02/2017

    Great service with their rep, they were able to help me figure out the problem and work with me until I had it up. I appreciate the great support from IXWebHosting!

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    Avis de Michael Rodriguez

  • review user image
    5 star rating

     Par Garret Corbett Evalué 17/02/2017

    I just wanted to say that I recieved excellent customer support from Artem Matvienko and my problem was solved quickly and without any issues. Thank you IX for all of the help!

    I have been with IXHosting for about 2 years now I believe. For some reason I am always managing to mess things up and IX guys are always there to quickly help me in any way that I need. I have worked with clients who have bluehost and godaddy before and I assure, THIS IS NOT THE CASE WITH THEM! guys are extremely exceptional with their customer support and I like to do all that I can to show how much I appreciate their help. I am a web developer and my main website is corbettwebproductions.com. Thank you ixwebhosting again for all of the help! You, Artem, and the rest of the staff at IXwebhosting is the reason why I stay and why I will always recommend you guys to anyone else who is interested in web development!

    -Garret

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    Avis de Garret Corbett

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    4 star rating

     Par Hunter Miller Evalué 25/01/2017

    Just wanted to say IX that you guys are awesome and thank you! I appreciate you guys pushing back the charge date and working with me on my last payment! Thanks for being flexible and awesome!

    -Hunter :)

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    Avis de Hunter Miller

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    5 star rating

     Par yu zhu Evalué 14/12/2016

    Very good, their fantastic service, always as I did and I do, I recomend IX Webhosting to all my friends and acquantances

    It is my very pleasure since I have their both hosting itself and the staff`s professional and patient service, remarkablely, for a long time, and I will be their loyal customer. And in fact I have recommended my friends to use IX hosting.

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    Avis de yu zhu

  • review user image
    5 star rating

     Par J P Cook Evalué 07/12/2016

    When you said, ``I am with you, take your time`` I about lost it. Any time I work to solve the mysteries of the web/internet it is stressful. When I saw, ``I am with you`` I had a sense that I really do have your help. So many companies dial back their customer support to the point that you`d be lucky to get an answer within 45 min. And then it`s the wrong answer. I`ve noticed that the customer support from IX is really very good by any standard. An your support, Anastacia, was the all time best. You made me feel safe. Thank you

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    Avis de J P Cook

  • review user image
    5 star rating

     Par Mark Lee Evalué 24/11/2016

    I really got the good news, and thanks to Sergey who spent hours on helping me with solving the problem. Great thanks to Greater advanced support specialist Sergey. He is really a great help to customers like me. IXwebhosting.com can think of a way to give a raise to the staff like Sergey

    I will recommend more people I meet to use your company`s service and products

    Thanks

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    Avis de Mark Lee

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    4 star rating

     Par Rachel Ecker Evalué 20/10/2016

    ``Awesome customer service and I cont, to be very happy with this company``

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    Avis de Rachel Ecker

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    4 star rating

     Par William Brooks Evalué 14/10/2016

    very helpful. Eventually successful. However, I claim the information posted on their web tutorial is incorrect. What Kirill sent me did work.

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    Avis de William Brooks

  • review user image
    5 star rating

     Par Gaynor McCartney Evalué 22/09/2016

    Great help from IX Webhosting. Kyrill had a lot of patience finding out what i wanted and answered clearly. Thank you IX

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    Avis de Gaynor McCartney

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