Looking to find out a little more information about SiteGeek? Our web hosting reviews? Our business? You will find the answer to many frequently asked questions here. If your question is not answered here, feel free to contact us.
How long has SiteGeek been analyzing website hosting companies' information?
Our internal web hosting tracking and algorithm started to collect data on each and every web host mentioned here in 2013. Once we felt that we had enough data to share with the public, we went public with the website launch in 2014.
What information is used to create the web host reports?
SiteGeek is using complex and proprietary algorithms to create each and every web hosting report. Our technology (collected from all over the Internet) helps us track over 40,000 web hosting companies all around the world. SiteGeek analyzes over 100 data points including downtime, new, deleted and transferred domains, social media sentiment and more. We then share this information with consumers for free.
What are the future plans for SiteGeek?
We will continue to both innovate the way web hosting reviews are done and reseach new and interesting points of data to better measure a web host's real wealth to an end user. SiteGeek hopes this will make life easier for anybody who comes here to find out about a web host.
What type of people make up the SiteGeek team?
SiteGeek employees a wide variety of web hosting industry experts to help with both the algorithm and the general day to day business we have. Our goal, from day one, was to bring together some of the brightest minds in the web hosting industry so we could shape a tool that really helps the web hosting customer by providing real-time statistics and analysis on each and every type of web hosting company.
How do I report "paid for" reviews to SiteGeek?
If you see a questionable review on SiteGeek, please contact us with the review link and a description of your concerns. We will analyze the review in question and take appropriate action based on our findings.
Can you tell me about how you came up with the idea for SiteGeek?
We realized there was a huge gap in the data available to consumers who need to choose web hosts. Most online reviews we found were published by someone who had a vested interest in the web hosting companies they wrote about through affiliate advertising revenue or some other form of compensation. There is so much confusion and uncertainty around choosing a web host, and before we developed SiteGeek, there was no source online to find accurate, current, and comprehensive data and honest reviews about how web hosting companies really behave on a daily basis. We created SiteGeek to help people make better buying decisions using a lot of data so they can make their lives easier with web hosting. It’s unlike any other resource.
SiteGeek helps prepare people to choose a web host. But shouldn’t people do a bit more work on their own to determine what is right for them?
Absolutely. SiteGeek tracks and reports the data and users supplement the data with their real experiences with web hosts. However, you should speak directly with the web host and ask questions. Explain your specific web hosting needs and determine whether or not the web hosting company offers the type of environment and services you need to reach your goals. Connect with other people who have used the web hosting companies you’re considering and dive deeper into their experiences on a daily basis. Only you can determine when you feel like you have enough information to make the best web hosting decisions to meet your unique needs. SiteGeek provides a comprehensive starting point, so you can compare apples to apples and see how web hosting companies truly stack up.
If SiteGeek is free to users, how does SiteGeek make money?
The first goal is to launch a useful site that can help people make better web hosting decisions. We will pursue income-generation opportunities on a case-by-case basis in the future. Yes, we will need to earn some money to keep the site running and growing. This revenue could come from ads or premium tools and features. One thing is certain, SiteGeek reports and reviews will never be influenced by money or any other form of compensation. SiteGeek does not do paid placement - like other web hosting review websites.
Will users be charged a fee in the future?
SiteGeek’s hosting reports will always be offered for free. New features and services that are launched in the future could be offered for a fee.
Can't a web hosting company make their company look better than it really is?
Yes, and that is exactly what makes SiteGeek so useful and different from any other web hosting review source. All SiteGeek reports are based entirely on independent and quantifiable data. Reviews are submitted by actual users. Yes, web hosting companies can make their companies look better than they really are but the data SiteGeek reports does not lie. The proof is in the data! SiteGeek is a great place to check the accuracy of information a web host provides to you.
How accurate is SiteGeek's data?
We track the entire Internet and analyze 100 data points, and we do it 24 hours per day, 7 days per week. We are working to improve our algorithms and number of domains that we monitor everyday currently we monitor 100 million domains. Our data is very good indicator of how good or bad the company is.
What makes SiteGeek different than other websites?
The simple answer is free access to impartial data. No other site offers the comprehensive, current web hosting reports that SiteGeek provides. Since SiteGeek reports are never influenced by any form of compensation from web hosting companies, you can trust that the data is accurate. SiteGeek supplements its reports with actual user reviews, not paid reviews, so you get the added benefit of learning about real user experiences.
I see HostGator promotes that it hosts 9 million domains but SiteGeek's report on HostGator says it hosts about 2.8 million domains. Why is there a huge difference?
SiteGeek's goal is to deliver the most accurate information possible based on the needs of the majority of website owners and developers. Since the vast majority of websites use .com, .net, and .org domain extensions, our data tracks only sites with those extensions. Our reports can be used as reliable indicators of web host performance.
How do you measure web hosting uptime?
SiteGeek calculates uptime as the percentage of time within a 24 hour period that a web host's server has been up and running. In other words, the percentage of time in a day when websites hosted on that server are available to visitors.
Why are uptime and number of sites hosted important considerations when you’re looking for a web host?
Uptime provides an indication of how much time a web host’s server is up and running, which is typically interpreted as the amount of time sites hosted on that server are available to visitors. However, when you put that piece of data in context, you learn a lot more from it. For example, comparing how many sites are hosted by the web hosting company and how many sites are hosted on specific IP addresses gives you an idea of the load on the host’s servers. SiteGeek calculates uptime and corresponding downtime using all of this data by taking all IPs and identifying how many are down then multiplying that number by hours to determine how many hours per day the web hosting company is down. SiteGeek reports show you not just uptime and number of sites hosted but also how many sites are down or if all domains are down.