Visite Arvixe
Arvixe - Arvixe avis et rapport de disponibilité

Avis d'hébergement - Arvixe

2_half star rating   

147 Avis

Vue d'ensemble
  • icon fb
  • icon google
  • icon twitter
Sentiment utilisateur
 
Note Sitegeek
 

Score - 62

Résumé : Arvixe a réussi 99.95% disponibilité la semaine dernière. Le graphique d'analyse montre que 7 les domaines existants ont été supprimés de Arvixe et 18 les domaines ont été transférés hors de chez Arvixe. Le graphique montre aussi que 19 de nouveaux domaines ont été enregistrés avec Arvixe et 10 domaines ont été transférés chez Arvixe d'autres hébergeurs. Sur la base des médias sociaux et des conversations, Arvixe a 51.03% sentiment utilisateur positif.

Infos de contact

Description :

Adresse : 7031 Koll Center Parkway, Suite 150
Pleasanton, California
Code postal : 94566
Pays :  USA
Numéro de téléphone :  8889278493
Email :  support@arvixe.com
Taille de la société :  51-200 Employee
Date de fondation :  2003
Contacts Linkedin :  518

Avis d'hébergement  (147)

  • review user image
    1 star rating

     Par Jordan James Evalué 02/09/2016

    I got very bad support from Cameron, in affiliate department.

    He tried to fool me and make me like an idiot. He lied about the affiliate rule and tried to point out that it’s my mistake so I did not get paid. Obviously, I did everything right. He only knows how to protect himself but doesn’t know how to solve the problem. He doesn’t even care about company reputation.

    In addition, his communication is slow as hell. Not helpful. Never solve a problem.

    To other customers, you need to be extreme patient when you get support from Arvixe. This company has F grade on BBB which reflect their support quality.

    To management team, you are wasting money with useless staff that doesn’t do anything except ruining the company.

    Est-ce que cet avis ... ?

    • Utile 2 Dislike Image

    Avis de Jordan James

  • review user image
    5 star rating

     Par thanks Evalué 31/07/2016

    easy to use, great features

    Est-ce que cet avis ... ?

    • Utile 1

    Avis de thanks

  • review user image
    1 star rating

     Par lostbits Evalué 20/07/2016

    here have been many and extensive outages and the new support staff is inarticulate and unknowledgable. From Oct 2015 to the present the average response time for support requests has ben 10 days with the response often incorrect and/or inadequate.

    I have a 2 year subscription terminating on 15 Jul 2017. Arvixe sent a notice requiring me to pay for a new subscription. My billing page shows no new invoice, a 2 year subscription and no balance due. My efforts to contact Arvixe support have been fruitless (Ticket #: WLC-957-12340) and responses to their emails have not been answered. As a result, on 15 Jul 2016 (one year early) my web site was taken down.

    This ill behavior has been noted by many others. Check other reviews at https://www.facebook.com/search/top/?q=arvixe and http://www.pcmag.com/article2/0,2817,2462052,00.asp#disqus_thread.

    My conclusion is that the outstanding performance and rating prior to the 2015 sale is no longer warranted. The features offered at the site are outstanding, but uptime is uncertain and support doesn`t. Without remarking on other comments, their rating as a web host provider must be the worst of all providers, it is just hard to think of any being worse.

    Est-ce que cet avis ... ?

    • Utile 1 Dislike Image

    Avis de lostbits

  • review user image
    1 star rating

     Par kcjain Evalué 11/06/2016

    Very Very bad Expirance with Arvixe. I am conversation with my commission with Arvixe last 3 months. never commission regarding Affiliate. I am waiting from last 3 months. But they are not proper resposne.
    Ticket ID
    [AFFILIATES #LTR-804-88618]: New customer detail

    Est-ce que cet avis ... ?

    • Utile 2 Dislike Image

    Avis de kcjain

  • review user image
    1 star rating

     Par MIchael Evalué 29/05/2016

    I am shocked at the unresponsiveness of Arvixe support. I host a domain with them, used only for e-mail. Yahoo, AOL and Hotmail all started blocking e-mails, since some of Arvixe`s servers were on their block list. The problem lasted for several weeks. It`s now fixed, but no-one from Arvixe has told me that. And they have not responded to repeated requests for information - no response now for over 3 weeks. Oh, and the trouble ticket has now been deleted, not marked as closed.

    Est-ce que cet avis ... ?

    • Utile 1 Dislike Image

    Avis de MIchael

  • review user image
    1 star rating

     Par Stian Evalué 23/05/2016

    WORST HOSTING COMPANY EVER. Constantly the servers are down. Almost no support or can take weeks to resolve. Stay away

    Est-ce que cet avis ... ?

    • Utile 4 Dislike Image

    Avis de Stian

  • review user image
    1 star rating

     Par Pablo Vegezzi Evalué 26/03/2016

    I had several domains with Arvixe and it was a great service and I had never had any problems with them. Until some year ago ... The kingdom of LowCost!

    Est-ce que cet avis ... ?

    • Utile 6 Dislike Image

    Avis de Pablo Vegezzi

  • review user image
    5 star rating

     Par Ammar Evalué 27/02/2016

    Their support is amazing

    Est-ce que cet avis ... ?

    • Utile 1

    Avis de Ammar

  • review user image
    5 star rating

     Par Julian Evalué 03/02/2016

    I have several domains with Arvixe and its a great service I have never had any problems with them. They offer more options and the domain renewal cost is only $9 compared to $38 for Namecheap. Sent from dv-eye.com Delivering Video Content.

    Est-ce que cet avis ... ?

    • Utile 1

    Avis de Julian

  • review user image
    1 star rating

     Par John Evalué 23/01/2016

    My website is down now for 7 days ! No email, no acces to my site for a week. Someone hacked 2 of their servers and they can`t get a fix. No reply since the last 2 days from their staff. Never host on arvixe !!!!

    Est-ce que cet avis ... ?

    • Utile 11 Dislike Image

    Avis de John

  • review user image
    1 star rating

     Par Frank Cholewinski Evalué 19/01/2016

    Used to be a excellent company. ABSOLUTELY HORRIBLE NOW. Things that used to work, no longer work. Billing taking five year domain price, and setting as one year price for renewals.. support horrible. NopCommerce no longer runs... it used to.. they just say update to different plan, since your plan wont run anything.

    Est-ce que cet avis ... ?

    • Utile 9 Dislike Image

    Avis de Frank Cholewinski

  • review user image
    1 star rating

     Par Johan Evalué 19/01/2016

    Having 15 years of experience within the web business industry we never used a worse web hosting company than Arvixe, nor got worse support - even from their so called "Quality Assurance" which only sends us further to their invoice-email which in return does not answer.

    We have only Business accounts at Arvixe which cost a lot more than normal accounts and you would expect better service. Here are a few of the problems we had during the last months at Arvixe:

    LINUX: Critical security issues with the Cpanel which made one of our web sites hacked, with the result that Arvixe closed ALL our web sites without notifying us or giving us a chance to fix the problem. Later on they promised that next time they would handle it better, but exactly same thing happened a week later, and still no fix to the Cpanel security problems up to this date, which makes the Linux account 100% unusable if you want it safe and not closed every week if you have a popular web site. We could find the cpanel hack in the logs but Arvixe only said to keep our WordPress version up to date, which did not have anything to do with the hack as they could easily have seen if they even took a little bit time to look at the log file.

    WIN: Email accounts not working receiving/sending email around 20-30% of the time

    WIN: Continous MSSQL timeouts

    WIN: SSL disappearing without warning, making the web site offline. Arvixe telling us that we only payed for a few months SSL but the receipt say 12 months and after one week of complaints Arvixe return the SSL to us.

    WIN/LINUX: Extremely slow web servers after about a month when they have filled up the server with more users, with Arvixe answering "Here all works fine" even though Pingdom shows slow results

    WIN: ASP Components being removed without warning, resulting in non working web sites

    Many times the chat support can only "accelerate" the issue which means you need to wait 1-2 months to get an answer after reminding them every week, and with the answer usually not fixing the problem. In the end we have 2 Business accounts payed for 2 years which is about 1200 dollars and can not use them.

    BIG WARNING FOR THIS COMPANY!

    Est-ce que cet avis ... ?

    • Utile 9 Dislike Image

    Avis de Johan

  • review user image
    1 star rating

     Par iamrelos Evalué 18/01/2016

    I have tried to cancel my account and billing since Oct, 2015. Whats today? I still have a Year to go in my account and every time i ask if im getting any refund they wont answer, not even to say no. Really bad support. it take about 2 week for some to reply to a ticket, just to answer with a generic email.

    Est-ce que cet avis ... ?

    • Utile 9 Dislike Image

    Avis de iamrelos

  • review user image
    1 star rating

     Par Simon Haigh Evalué 14/01/2016

    Serious DNS problems and server downtime caused massive email problems over a month. It was virtually impossible to get through to their ``support department`` (it took an hour plus every time, sometimes simply impossible). They did nothing to resolve the problem. Moved to another hosting company and all problems immediately resolved, proving it was 100% Arvixe.

    Gave them notice of cancellation and removed option to automatically renew, 2 months later, credit card was charged. I raised a formal complaint, but no response, so having to go through BBB- I suggest you look them up on BBB, there is a huge number of complaints just like mine!

    Only sign up if you want to risk SERIOUS PROBLEMS, NO SUPPORT AND BEING CHARGED AFTER CANCELLATION!

    Link to BBB: http://www.bbb.org/central-texas/business-reviews/internet-web-hosting/arvixe-llc-in-austin-tx-1000111981

    PS They claim multiple awards and wonderful reviews, but when you click on the links to award sites, there is the truth!

    Est-ce que cet avis ... ?

    • Utile 8 Dislike Image

    Avis de Simon Haigh

  • review user image
    1 star rating

     Par lostbits Evalué 07/01/2016

    Arvixe reputation is no longer deserved. I have been down 20 consecutive days with my Wordpress admin hacked without resolution, and have been told to hire another company to clear my site. The site does not have a web page up which means the hacker must have come in through a breach in the Arvixe server. In looking at other boards it appears my problem is well shared. .I don`t understand the high ranking on this site; Until I get another host I can`t get any work done.

    Est-ce que cet avis ... ?

    • Utile 8 Dislike Image

    Avis de lostbits

  • review user image
    5 star rating

     Par Jane Janet Evalué 07/01/2016

    above comparison information is wrong. arvixe is more cheap.

    Est-ce que cet avis ... ?

    • Utile 0

    Avis de Jane Janet

  • review user image
    1 star rating

     Par Bernie Hirsch Evalué 31/12/2015

    These people suck.

    Est-ce que cet avis ... ?

    • Utile 6 Dislike Image

    Avis de Bernie Hirsch

  • review user image
    5 star rating

     Par Michael Reynoso Evalué 19/12/2015

    I have had nothing but good experiences with Arvixe. Setting up my website with them was quick and cheap. If there were any hiccups, Arvixe`s chat support was the perfect option. I got immediate answers that worked.

    Est-ce que cet avis ... ?

    • Utile 1 Like Image

    Avis de Michael Reynoso

  • review user image
    1 star rating

     Par Patrick Cage Evalué 05/12/2015

    No sooner had I written a good review for Arvixe than my website went offline. I have experienced regular outages and then for no apparent reason my OpenCart based site developed errors. Support ticket has been ignored and I have now secured hosting elsewhere. I am shocked and amazed at how quickly Arvixe have turned a happy customer into angry unhappy one. Stay Clear of Arvixe!

    Est-ce que cet avis ... ?

    • Utile 14 Dislike Image

    Avis de Patrick Cage

  • review user image
    1 star rating

     Par Bravo Evalué 02/12/2015

    I had an account at this terrible host. They lost my data twice, changed my nameservers without notice three times which took down my site.
    As for support, there isn`t any. They used to have phone support then removed the phone number and cancelled it.
    Support tickets go unanswered.

    Est-ce que cet avis ... ?

    • Utile 9 Dislike Image

    Avis de Bravo

  • review user image
    1 star rating

     Par Nun Ya Evalué 29/11/2015

    It was Wednesday night, Black Friday eve 2015 when my server went down. No cpanel, no web-site, no email access. It`s now Sunday morning. Support response was virtually non-existent, and what response I did receive from India was equivalent to chatting with a Live Support online, meaning they really are not equipped or educated to assist. So long Arvixe.

    Est-ce que cet avis ... ?

    • Utile 9 Dislike Image

    Avis de Nun Ya

  • review user image
    1 star rating

     Par Eric Evalué 22/11/2015

    I opened a hosting account with Arvixe in November 2013. The first 18 to 20 months were great -- our websites & email worked nicely, the cPanel offers many useful choices, and the hosting price was reasonable. But then, in late spring and early summer of 2015, what had been rare but occasional ``quarterly`` problems began to repeat themselves monthly, and from there those issues escalated into weekly and sometimes daily hassles.

    Our email service quickly deteriorated -- some messages arrived within 1- to 3-minutes after being sent; some arrived 1- to 2-hours after being sent; a few arrived 1-to 3-days after being sent; a few bounced back to the senders with error messages; and unknown others simply disappeared without a trace. And, from time to time, our websites were dead for minutes or hours. Eventually, in early November 2015 and with NO advance warning, Arvixe took its server offline (all of our email + websites + cPanel access were totally dead) for more than 50 hours. Arvixe`s support staff issued repeated apologies while failing to explain what happened or when their server (along with our email + websites) would be back online.

    During the 50+ hours of frustrating down-time, I looked at new hosts and at hosting reviews -- and discovered that MANY people have had problems with Arvixe. When our websites and cPanel access reappeared, I downloaded copies of our web files plus email setup data. Then, after 18-months of Arvixe`s good quality service followed by 4- to 6-months of their poor to horrible service, I opened a new account at a different host (which provides more features at a cost 40% lower than Arvixe`s), uploaded website files and email setup details, and closed my Arvixe account in mid-November 2015. So far (2-weeks into a 2-year term) our new host`s services are working perfectly.

    LESSONS LEARNED: (1) Keep a local backup of current web files and email setup data. (2) Instead of waiting (impatiently) for 50+ hours while Arvixe tried to get its act together, I should have transferred immediately to a new host. From start to finish, that move took just a few hours -- beginning with new host sign-up, followed by uploading of data, pointing 5 domain names to new nameservers, and then waiting for the new information to propagate throughout the world wide web. Our ``new`` email worked almost immediately, and our ``new`` web pages showed up within an hour or so after nameserver pointers were updated. (3) Shop around -- our new host offers more features at a lower cost. (4) Check the many online reviews.

    Est-ce que cet avis ... ?

    • Utile 14 Dislike Image

    Avis de Eric

  • review user image
    1 star rating

     Par Michael Moshy Evalué 09/11/2015

    Everything was fine with my wordpress site until I upgraded it and hosted it through arvixe. Site got hacked. The arvixe customer support system was down for over a month. Now they responding through generic emails attached to my ticket number. I`ve requested my account canceled and my money back though I`m unsure they`ll even do that. Such unprofessionalism. Do yourself a favor and host your website somewhere else, even if you have to pay a bit more. My website is down indefinitely because of this massive inconvenience and lack of professional help from Arvixe

    Est-ce que cet avis ... ?

    • Utile 15 Dislike Image

    Avis de Michael Moshy

  • review user image
    1 star rating

     Par Chris Evalué 07/11/2015

    Arvixe has gone from bad to horrible. After they got sold to EIG there is nothing left of the company except for the logo. Arvand (the former owner) is gone. The staff is gone. Servers are moved. Support is gone. User forum is gone. Soon all customers are gone too. RIP Arvixe.

    Est-ce que cet avis ... ?

    • Utile 23 Dislike Image

    Avis de Chris

  • review user image
    4 star rating

     Par A. Seidel Evalué 07/11/2015

    No complaints. Costumer service was easy enough to get in touch with, and they helped me solve my problem without much fuss.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de A. Seidel

  • review user image
    1 star rating

     Par Pete Willard Evalué 04/11/2015

    They *were* good, once. Now there are regular outages. They claim they are upgrading, but I can only assume now that the people doing the upgrading are actually *downgrading* what they deliver and it`s being done by people who have no idea what they are doing. There really is no excuse for downtime that adds up to more than 48hours (and counting) when the main page on the website says 99% up-time. They just can`t claim that anymore. Advice: Unless they fix their migration of services process (which now fail constantly) and fix their "lack of" support issues pronto, stay away... or leave Arvixe.

    Est-ce que cet avis ... ?

    • Utile 15 Dislike Image

    Avis de Pete Willard

  • review user image
    1 star rating

     Par Michael James Evalué 02/11/2015

    I wish that I had found the reviews this site before using Arvixe.
    After reading an online PC Mag review that was positive, I decided to go with Arvixe last summer.
    From the beginning, it and it was not a smooth transition as they had promised, but their tech support worked with me and I got through it, with my site only being down for one day on the weekend we transferred over to them.
    Then in August and September, we started getting notifications from ********** that our site was down. Something that I never once experienced in 7 years with my previous web hosting company.
    Towards the end of September, we seemed to get notices at least once a week as well as our email being down.
    In October I started tracking the dates that we our site was down: October 1st, 4, 5, 11, 12, 15, 22, 23, 25, 28. That`s 10 days.
    When I first started using them, they promised 24/7 phone support, which as I previously stated, I got.
    Now it`s Monday - Friday, 8:00 am to 5:00 pm.
    I have yet to get through to phone support or sales (I tried sales out of desperation), because I keep being put on hold for 30 minutes or more, before I have to hang up.
    We are a service based electrical company and the internet has replaced the phone book for us.
    We rely on our webpage to bring in new customers from our area.
    For our website to be down, 30% of the time is disastrous for us.
    I`m just going to take this as a $60.00 loss and move on.
    There are some other reviews here that mirror experience with Arvixe.
    I now know to never trust a tech review in a magazine.
    Michael James
    Owner of A Custom Electric
    Los Angeles

    Est-ce que cet avis ... ?

    • Utile 17 Dislike Image

    Avis de Michael James

  • review user image
    1 star rating

     Par Vielka Martinez Evalué 01/11/2015

    We are also *so* done with Arvixe, as of this morning. We have been using this service since 2003 and it has always been very reliable, with customer service that was relatively fast and professional. In the past 6-7 months, however,up-time has been spotty. But we were able to push through with some less-than-stellar support, but manageable. Fast forward to the past two weeks and both the up-time and support have been absolutely abysmal. I`m only saying that because I can`t think of a term that is worse.

    We have multiple domains and add-on domains hosted there and several of them have been down for the past 8 days! One of them is critical; a non-profit that kicked off a fund-raising campaign, however, no one has been able to send/receive email, and the website is down. This client has lost several thousand dollars in funding revenue which is the life blood of a small non-profit. That`s just one impact of this `service`.

    As mentioned earlier, their support number is no longer working (a recording that it is down for upgrades and will be available soon - in the meantime, we can use the web to search for answers). The only way to get in touch with them is to use their support chat. I wasn`t fortunate enough to get someone in 15-20 minutes (which would have been ideal, relatively speaking.) Instead, we fired up the chat request, got a message that unusually high volume made the wait times longer, but we could use the web if we didn`t want to wait. Since what we needed wasn`t on the web, we waited for a technician to come online. This meant launching the chat applet and waiting...and waiting....annnnnnd waiting. Of the 5 times we initiated the chat over the past several days, we just opened the window, minimized it and waited for the alert that the technician had connected. The first time, we got someone in about 30 minutes. All subsequent times (and this is no exaggeration or embellishment at all - we timed it); 44 minutes, 28 minutes, 2 hours 12 minutes, and the last time which was Friday, 7 hours. Unbelievable? I launched the chat request, minimized it, after a while I forgot it was even open, went to the gym, to training, and then to the auto parts store. When I came back home and jumped on the system to do some work, after about an hour, "Ding!" What the hell was that? Lo and behold, the tech jumped online with a, "Hello, what can I help you with today?" This was literally, 7 hours and 22 minutes after my initial request for chat.

    Fast forward to today, when our site still was not up (despite multiple promises from the various techs we connected to in chat), we began the process of moving everything to a new provider this morning. Obviously, a major pain in the butt and even more delay for our clients, but we don`t have a choice at this point.

    Bottom line, at this point, I would not recommend Arvixe to anyone, ever. Never, ever. Up-time is downright atrocious, support is poor to non-existent, and the inability to speak to ANYONE voice in neither `management` nor staff makes using them for any mission-critical or even hobbyist web services is a crap shoot, at best. Stay away from this company.

    Est-ce que cet avis ... ?

    • Utile 18 Dislike Image

    Avis de Vielka Martinez

  • review user image
    1 star rating

     Par Liu King Wai Evalué 31/10/2015

    Trust me. DO NOT USE Arvixe. I have Purchased a domain and hosting in Arvixe for 4 days and never work!! i created a technical ticket and wait 4 days ,however, with nothing reply. When i issued more ticket, they replied """""""duplicate tickets for the same issue will result in delayed responses and potentially confusion.""""""". No one follow up my ticket and blame me for issuing a new ticket? Are you kidding me?
    Finally, i request for refund and I bought a new one from other service provider, and the domain and hosting work in 15mins!!

    Est-ce que cet avis ... ?

    • Utile 19 Dislike Image

    Avis de Liu King Wai

  • review user image
    5 star rating

     Par Patrick Cage Evalué 31/10/2015

    I find Arvixe to be very affordable for the packages offered. I moved all my domains from GoDaddy (were absolutely everything is an optional extra and the renewal prices are ridiculous), to Arvixe.
    I have had some issues with the server hosting my sites. Support was fast to respond, courteous and the issues were all resolved very quickly. I have had very stable uptime with my worst reading being 99.96% uptime over the last 30 days.

    Est-ce que cet avis ... ?

    • Utile 1 Like Image

    Avis de Patrick Cage

Plainte recommandée pour

Cliquez ici pour enregistrer une plainte
Plainte  ::  The arvixe have close affiliate. And I never get my payment as they promise. Is this really legal?--Borre Petrovic
Plainte  ::  "24/7 support" seems to imply that there will be no response for at least 24 hours and probably no action for at least 7 days.

Is there anyone still working at Arvixe?

Still no response to the fact that after the langur.arvixe.com server outage my website is still off-line
--Christine Harrison
Plainte  ::  Last year is a nightmare. I have a personal account (not business) but please every 48 hours I have to contact them to let them know that my website, mail and online service are down. It takes for every to contact them and takes even more to bring my services back online. After a day or so my arvixe is again down. Really really bad service. Stay away.--phanos
Plainte  ::  Having 15 years of experience within the web business industry we never used a worse web hosting company than Arvixe, nor got worse support - even from their so called "Quality Assurance" which only sends us further to their invoice-email which in return does not answer.

We have only Business accounts at Arvixe which cost a lot more than normal accounts and you would expect better service. Here are a few of the problems we had during the last months at Arvixe:

LINUX: Critical security issues with the Cpanel which made one of our web sites hacked, with the result that Arvixe closed ALL our web sites without notifying us or giving us a chance to fix the problem. Later on they promised that next time they would handle it better, but exactly same thing happened a week later, and still no fix to the Cpanel security problems up to this date, which makes the Linux account 100% unusable if you want it safe and not closed every week if you have a popular web site. We could find the cpanel hack in the logs but Arvixe only said to keep our WordPress version up to date, which did not have anything to do with the hack as they could easily have seen if they even took a little bit time to look at the log file.

WIN: Email accounts not working receiving/sending email around 20-30% of the time

WIN: Continous MSSQL timeouts

WIN: SSL disappearing without warning, making the web site offline. Arvixe telling us that we only payed for a few months SSL but the receipt say 12 months and after one week of complaints Arvixe return the SSL to us.

WIN/LINUX: Extremely slow web servers after about a month when they have filled up the server with more users, with Arvixe answering "Here all works fine" even though Pingdom shows slow results

WIN: ASP Components being removed without warning, resulting in non working web sites

Many times the chat support can only "accelerate" the issue which means you need to wait 1-2 months to get an answer after reminding them every week, and with the answer usually not fixing the problem. In the end we have 2 Business accounts payed for 2 years which is about 1200 dollars and can not use them.

BIG WARNING FOR THIS COMPANY!
--Johan
Plainte  ::  I was with Arvixe for several years. Over the past year their service and support have tanked. Long periods of downtime and useless call center in India for support. Thankfully I took advantage of a one-hour period when everything was working to back up over a dozen sites and move them to a new hosting company. Good riddance, Arvixe. For God`s sake never sign up with this horrible company.--Bernie Hirsch
Plainte  ::  I have significant problems with uptime. I have a ASP/Windows Reseller hosting package. I use UpTimeRobot.com to monitor my web sites. My customers` web sites experience down time every day.--Rob
Plainte  ::  No sooner had I written a good review for Arvixe than my website went offline. I have experienced regular outages and then for no apparent reason my OpenCart based site developed errors. Support ticket has been ignored and I have now secured hosting elsewhere. I am shocked and amazed at how quickly Arvixe have turned a happy customer into angry unhappy one. Stay Clear of Arvixe!--Patrick Cage
Plainte  ::  Websites are down for more than 5 hours with significant drop in traffic and earnings..Alas I renewed my yearly contract a few days back, I iwsh I would have moved away.--Ejaz
Plainte  ::  Yet again site is down for 6 hours plus over their so called "scheduled maintance" YOU DONT DOWN A SERVER IN THE MIDDLE OF THE DAY TO DO MAINTENACNE! This company is a complete joke, we moving our sites away from this company once and for good. Putting an end to this nightmare. Filing 20 plus disputes with my credit card companies once the sites are moved away. This company sucks then some!--Sunshine Compua
Plainte  ::  ARVIXE ONCE AGAIN CREATES PROBLEMS. Now this morons changed our CPANEL user name purposely. We cant even get into our own account. It was working perfectly 3 days ago and once again they took down their 800 number in the middle of the day, and now their suck support is doing their games again about taking 3 hours plus to respond. Moving my site away from these idiots!--CompServer
Plainte  ::  I never seen a poor support sorry they don`t support to your email and chat at all and very very bad servers it was down for one month but they have charged us. They not told what was the reason and not said apologized for this. And they not even want to give the compensation for the site down time and the server is very very slow. We have send so many email for the past one month but I have not got any reply from them this is the waste hosting company I every seen in my 18 Years of IT Experience. Please don`t even try this arvixe hosting it is waste of money.--Balaji Subbiah
Plainte  ::  ARVIXE SUCKS. STAY AWAY FROM THEM. Our site goes down so many times its redicilous. Now because of this company we got suspended from Google because of our site constantly being down. We are in the middle of transfering our site and many others to a more better service other then this POS of a company. They dont care about anything except draining your money. Now that Arvixe has screwed with our business we are now taking legal action against them. So if your one of their customers going thrown with many are file a complaint with the Dept of Consumer Affaris in Cali. http://www.dca.ca.gov/online_services/complaints/consumer_complaint.shtml--Sunshine Compua
Plainte  ::  I have a prepaid business plan. Uptime is terrible and has been terrible since day 1. Support does not care. Asked for a refund and they offered to close the account without any refund. Stay away from Arvixe--Yan V.
Plainte  ::  DOWN - SITE DOWN - EMAIL DOWN
several times a month.
at this moment of writing my site/email is again down for 5 hours.
read the other reviews on websites - none of them are positive. worst hosting ever - period.

Welcome to Arvixe LiveChat
One of our representatives will be with you shortly. You are number 100 in the queue. Your wait time will be approximately 100 minute(s). Thank you for your patience.
--Thomas
Plainte  ::  STAY AWAY FROM ARVIXE (This is the company you cannot trust at all.)
They suspended my account for NO Reason and blaming me for Phishing? ARVIXE servers
always get hacked and server go down every 2-3 day. There is Human to support customer complaints and when you call nobody answer the phone on all Option on PBX system. I have tried every single option to get hold of some Human and nobody answer the Phone Music keep running for 1-2 Hours. There is no body response to support Chatting system. Illegal billing even I already paid for the Account and they keep billing for same account. All the support coming from India and They Keep Copy & Pasting the same answer again & again. There is NO Resolution Forward Tickets from one to another and Close the Tickets without resolve the Issue. And All Servers auto reply massages. They claim 24/7 support?
This is the company you cannot trust at all. The same server we`ve been on still has not been fixed since July 17, 2015. Server goes down almost daily since end of June. I lose email connections. Websites go down. Emails have gotten lost - we`re contacting Arvixe regarding their long history of server outages we`ve experienced with this company. We have had enough of this hosting company and all their false claims and their phony reviews. We look at every single negative review they have and they are from actual people. They complain about the same exact things we are. But we have had it. We are no longer going to stick with this company and immediately start the move of several sites away from this company.
They do nothing but make empty promises, have cut and paste response promising it won`t happen again, which is a load of... Because you know the second they get done say it, it`s just a matter of time before the same problems happen over and over again. They charge more money than anyone else that host, but yet are the worse. We can get hosting for $1 a month and have no problems for years, like we have been doing. This company claims to be a something they`re obviously not. With all the damages, loss of business this company has caused us, it`s time to get take legal action and sue for damages.
They Holding my Data and putting me on Black mailing situation and NOW, there is NO email response Since I email them and told them I will involve FCC and Complaint. All my website down since almost 1-2 weeks. I need to resolve this issue ASAP and get my Data from this Crook Company. PLEASE, I need my Data & Money Back from them ASAP.
False advertizing and Fraud claims of claim 24/7 support
Arvixe, LLC
7031 Koll Center Parkway, Suite 150
Pleasanton, CA 94566
1-707-304-5520
--Ali
Plainte  ::  The worse web hosting company ever im a new customer not even 1 month old domain and site, and all the sudden without warning the service is gone! 5 DAYS AND 12 HOURS Later my website is still DOWN no control panel no nothiing and all you get is the same automated talk , its a nightmare bunch of incompetents dont even know when its going to be back online , and then they go around and delete posts from the forum when people complain about it! grow up Arvixe this is not a service provider its a scam!
So i advise you to stay away from them
--Adeel
Plainte  ::  The first year i was with Arvixe was great but during the past 2 months things have completely fallen apart. For multiple weeks now I have been experiencing missing emails and lost connections. I`ve had an active support ticket for a few weeks and every 24 hours I get the same lame excuse and no reasonable explanation. What is most frustrating is that as a customer I want to be made aware of issues occurring so that I can work with clients etc. to ensure no lost info, but these guys refuse to acknowledge the importance of this status. I`m approaching a huge launch next week and have to bail on Arvixe due to the need to predicatively receive email. So pissed I wasting my time changing hosts at the last minute with so many other important things to do....had to get this off my chest 8/21/2015--Michael
Plainte  ::  ARVIXE SUCKS : Do not be fooled by their fake reviews. For the past 8 days our site has been brought down by Arivixe because they do not know how to keep a server up for 5 minutes. Every single week there`s a hack from an unknown source, they will say its fixed / resolved and then 10 minutes later the site is down again. Their support and what they say are useless.

You`ll get this every single time :

Update posted at 2015-07-11 19:24:55 PDT:
Hello,

The TMS protection is still active and mitigating the attack. All services are up and responding on the server but you may notice sluggish response due to the TMS protection. We will continue monitor the server and keep further updates posted here.

http://www.arvixe.com/alerts?key=212799-100892%20target=

This is the 3rd time in 2 months that they`ve hacked their servers. And if you want to have your site moved to another server, be prepared to get threats from their QA department. Especially from the idiot Chris Worley. Who is in QA and his previous job was a stock boy at a sporting good store. So whats next? Going to start looking for employees at Walmart?
--Sunshine Compua
Plainte  ::  They wasted so much of my time and money that I am livid. I must warn others. If you have a high end site stay away.--Carmen

Sentiment utilisateur recommandé pour

1.  get #hosting for as low as $3.20/mo with @arvixe. use coupon twit20 for lifetime savings & a free domain name! http://t.co/xuualp1s4k--virtualhostguru

2.  affordable web hosting plans: justhost, bluehost and arvixe are extremely beneficial through best possible low... http://t.co/jkqdsg3p1k--internetinfomed

3.  affordable web hosting plans: justhost, bluehost and arvixe are extremely beneficial through best possible low... http://t.co/e6ysr5ywjl--rolfjoho

4.  get #hosting for as low as $3.20/mo with @arvixe. use coupon twit20 for lifetime savings & a free domain name! http://t.co/0rn3kkfums--hosting_green

5.  2days for my hosting rentage to end with arvixe. @arvice thanks and enough is enough with you. emmanuel to my rescue! ipage things. :)--Samuelkermis

6.  web friends: use @arvixe for your hosting if you love internal server errors and insanely consistent 5-10 minute periods of downtime.--pitz2

7.  #arvixe – 20% off the 1st invoice of any hosting package – use code – get20offnow - http://t.co/kyhilhd8bb review http://t.co/k8osb7dsrj--hostwise

8.  get #hosting for as low as $3.20/mo with @arvixe. use coupon twit20 for lifetime savings & a free domain name! http://t.co/pipcij1wt4--HostVirtually

9.  get #hosting for as low as $3.20/mo with @arvixe. use coupon twit20 for lifetime savings & a free domain name! http://t.co/ac5b0c8yhj--MyHostNews

10.  get #hosting for as low as $3.20/mo with @arvixe. use coupon twit20 for lifetime savings & a free domain name! http://t.co/wb1e0uzzmt--HostDiscussion

11.  arvixe is named as best #asp.net hosting 2014 by http://t.co/33zgbbf5gv - http://t.co/vtuhziucqz http://t.co/styq6xsdzx--Epricity

12.  arvixe review * web hosting http://t.co/sdfuc1gicg via @wordpressdotcom--TopListSEO4ever

13.  1 cent / 2 kuru?a arvixe`i bir ay deneyin!: forum: hosting kampanyalar? konuyu ba?latan: burakreis yaz?l?? tar... http://t.co/v3d7yrjbnr--weblordnet

14.  free domain name + 20% lifetime savings! @arvixe limited time special #hosting offer - use coupon twit20 http://t.co/ey9bmizjv3--webhostingalert

15.  online gaming script web hosting http://t.co/twjoc5jbmu coupons/review http://t.co/b5nyzbf1g7 #arvixe--SujaS9

16.  auction software web hosting http://t.co/v4dqblx5zg coupons/review http://t.co/r5oyhu8ajn #arvixe--hostsmart

17.  arvixe is named as best #asp.net hosting by http://t.co/wz72ymtvrs - http://t.co/8hqu591y6g http://t.co/wdye5av0gz--Epricity

18.  #tips #webhosting arvixe web hosting announces release of new vpsclass lite plan -... http://t.co/le7lrxaa6z #instantfollowback whtips--WebHosting26

19.  #tips #webhosting arvixe web hosting announces release of new vpsclass lite plan - it... http://t.co/dc1049lphw #instantfollowback whtips--WebHosting26

20.  new #vps hosting plans released by los angeles-based @arvixe http://t.co/y4fbly4wlw #hosting--HostingJournal

21.  free domain name + 20% lifetime savings! @arvixe limited time special #hosting offer - use coupon twit20 http://t.co/ou7v7kzl8b--windows_host

22.  arvixe web hosting announces release of new vpsclass lite plan - http://t.co/gxig0ivi7z (press release) http://t.co/1ocjesl9jy--WebHostingview3

23.  arvixe web hosting announces release of new vpsclass lite plan: arvixe has just announced the release of their... http://t.co/8xiduemkmn--Marwan_Hamdy

24.  arvixe web hosting announces release of new vpsclass lite plan: http://t.co/aotoh5klq2--hostreview

25.  arvixe web hosting announces release of new vpsclass lite plan - marketwired (press release) http://t.co/uzqemnekfj--WebHostingview3

26.  #arvixe – get 20% off – for life + free domain – for life - http://t.co/te34ivrrs8 coupons/review http://t.co/aa1ovgxpob #web hosting--jainsudhir

27.  get #hosting for as low as $3.20/mo with @arvixe. use coupon twit20 for lifetime savings & a free domain name! http://t.co/aat6p45yid--cpanelguru

28.  @arvixe hosting i guess if you don`t show up in person to cancel an account they won`t do it and will still bill you for it!--HiloFred

29.  @arvixe @arvixesupport @arvixe_hosting elk #server #down again and again. and you were doing so good... what gives?--N3rDyNikki

30.  #arvixe – get 20% off – for life + free domain – for life - http://t.co/irdesxsopc coupons/review http://t.co/b5nyzbf1g7 #web hosting--SujaS9