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Avis d'hébergement - A2 Hosting

4_half star rating   

157 Avis

Vue d'ensemble
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Sentiment utilisateur
 
Note Sitegeek
 

Score - 92

Résumé : A2 Hosting a réussi 100% disponibilité la semaine dernière. Le graphique d'analyse montre que 9 les domaines existants ont été supprimés de A2 Hosting et 10 les domaines ont été transférés hors de chez A2 Hosting. Le graphique montre aussi que 25 de nouveaux domaines ont été enregistrés avec A2 Hosting et 9 domaines ont été transférés chez A2 Hosting d'autres hébergeurs. Sur la base des médias sociaux et des conversations, A2 Hosting a 94.16% sentiment utilisateur positif.

Infos de contact

Description :

A2 Hosting is your fast hosting provider featuring their exclusive Turbo servers featuring up to 20X faster page loads than competing hosts on their Web Hosting, Reseller Hosting, VPS Hosting and Dedicated Hosting plans.



If you have any questions about their service just ask their 24/7/365 Guru Crew Support team. They`ll be happy to help!



 

Adresse :
PO Box 2998
Ann Arbor, MI
Code postal : 48106
Pays :   US
Numéro de téléphone :  +1 734 222 4678, Fax: +1 734 527 6565
Email :  sales@a2hosting.com

Avis d'hébergement  (157)

  • review user image
    5 star rating

     Par Sally Archambault Evalué 24/05/2017

    Using VPS services. Migrated 20 websites very quickly. Could not have accomplished without excellent documentation, Knowledgebase and top-notch, responsive tech support. Couldn`t recommend them more highly. Definitely worth the few extra dollars - you DO get what you pay for!!!

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Sally Archambault

  • review user image
    5 star rating

     Par Art Evalué 12/05/2017

    Excellent Service! Unlike THRIVE THEMES which seems to have absolutely NO sense of customer service whatsoever.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Art

  • review user image
    5 star rating

     Par Gerhard N Ade Evalué 09/05/2017

    Migration completed successfully. There was a problem with the largest site not loading, but Josh fixed that quickly. He was very responsive through the process. If this first experience with A2 is any indication of future performance and service I will be a happy camper.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Gerhard N Ade

  • review user image
    5 star rating

     Par Debra Lloyd Evalué 05/05/2017

    Seriously! It took JUST 7 minutes for an A2 support Agent Matt U to address and respond to my question about a recent (published this morning) report of a WordPress vulnerability that required a specific server-side configuration to secure. Not only did Matt confirm it had been addressed but also provided a link to WordPress.org showing a patch was put in place 24 hours ago.

    1) Another reason people need to keep their WP & plugins updated
    2) Yet another reason to LOVE A2 - best hosting and support I`ve ever had the pleasure to work with.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Debra Lloyd

  • review user image
    5 star rating

     Par Michele Smorgon Evalué 05/05/2017

    Excellent Service - Prompt Response - Beyond My Expectations

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Michele Smorgon

  • review user image
    5 star rating

     Par David Woodford Evalué 04/05/2017

    Have been very satisfied with the prompt and courteous service of this company

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de David Woodford

  • review user image
    5 star rating

     Par Ovidiu Savescu Evalué 03/05/2017

    I simply don`t have anything bad to say about them.

    We use a VPS from A2Hosting on which we host our client`s websites. There has been zero down-time so far (6 months or so) the performance is MUCH better than any previous host, and the support is excellent.

    About the support in particular: I don`t feel like the support techs are just trying to get rid of tickets, drag their feet or are trying to just put the ball in my court, so to speak.
    Instead, they`re genuinely motivated to solve whatever issue I have, even if sometimes it might be an oversight on my part and not necessarily having to do with their services.

    Their responses are fast and on point, with practical solutions and fast resolution times. That`s what I like the most about them.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Ovidiu Savescu

  • review user image
    1 star rating

     Par chaya Evalué 30/04/2017

    switched over to a2 to run magento 2. The switch was pleasant, with great support agents. As site was running, we found out the resources advertised were VERY misleading. IE. only 30 people can visit your site at once before it crashes. When speaking to one agent they said it was based on resources, maybe my platform was heavy, attach cloudfare, etc etc. Next agent told me - thats the limit they set for every single customer before crashing their site and creating errors. I had been on bluehost previously for over 10 years, the only reason i changed was because magento 2 was not yet properly supported - i never had a ``resource capacity`` of only 30 users - which means that any company can not use the plan.

    Meanwhile one day my site just crashed. gone. After spending 7 hours, realized someone within a2 had played with the PHP and downgraded it among all accounts across the platform. (when i called them telling them my site had crashed, they couldnt figure it out...). Upgraded the PHP. Next day, search bar functionality gone, all tiers gone, links in my site not working. Spoke to an agent who said sometimes not everything automatically updates, and he will open a support ticket.

    So i bought the more expensive VPS plan. Followed instructions over the phone to move over. spoke to agent who prioritized. spoke to next agent 2 days later who told me should be done shortly, but meanwhile needs to fix the issues with the PHP upgrade.

    Get an email back from support after the support agent saw all my issues on the site ``we dont see any site issues at all`` and your site is not being upgraded because you never filled out the form at this and this link! Called agent ``yes, its not being done because you didnt fill out that form`` oh, and we cant help you with the site problems now, all we can do is set a backup for a few days ago before PHP was upgraded (BAD idea... always creates many bugs). When i asked him to please help and at least try to see if there was another solution, he said that`s beyond what they do and i could call my developer. I asked if downgrading my php and crashing the site was part of what they do... I believe the agents name was Justin. VERY bad service. very bad experience. will not be recommending.

    Est-ce que cet avis ... ?

    • Utile 0 Dislike Image

    Avis de chaya

  • review user image
    5 star rating

     Par Patricia Paterna Evalué 14/03/2017

    A2 is super fast and so reliable. We host large events where the client goes from Registration to Hotel Booking and classroom choices all in one visit, without any delay.
    They hold true to their Turbo Promise of 99.9% guarantee.
    Thank you A2

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Patricia Paterna

  • review user image
    5 star rating

     Par frank vandyck Evalué 13/03/2017

    THANKS MUCH - IN CHICHEWA ZIKOMO KWAMBERI!!!
    Now online - just one more little issue - how to send the two files that contain the teaching lessons linked to the website.
    For a novice at this stuff, your help has been excellent - friendly and to the point. Well Done!

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de frank vandyck

  • review user image
    5 star rating

     Par Phuc Vinh Evalué 06/03/2017

    Thanks for kind support of a2hosting , i hope a2hosting have some coupon for old customer.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Phuc Vinh

  • review user image
    5 star rating

     Par Bryan David Kearney Evalué 05/03/2017

    Speedy response and great help when you need it.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Bryan David Kearney

  • review user image
    5 star rating

     Par DB Evalué 03/03/2017

    The issue was a vexing one, and the outcome was not what I hoped for. However, the handling of the matter on the telephone was outstanding in terms of patience, willingness to work it out, and technical and industry knowledge. All in a very pleasant conversation. Almost made me forget that I would have preferred a different outcome, but I now understand the policy better. I do think that the website is misleading in terms of the amount of storage available for my plan.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de DB

  • review user image
    5 star rating

     Par Vernell Sheppard Evalué 03/03/2017

    Excellent Customer Service!

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Vernell Sheppard

  • review user image
    5 star rating

     Par Barrie Evalué 03/03/2017

    Service is excellent

    Est-ce que cet avis ... ?

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    Avis de Barrie

  • review user image
    5 star rating

     Par Barett McGavock Evalué 02/03/2017

    Awesome, quick service to enable SSL for my customers` sites! Thank you!

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Barett McGavock

  • review user image
    5 star rating

     Par Barrie Evalué 02/03/2017

    I am very relieved to have had this issue resolved in a timely and efficient manner. Thank you.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Barrie

  • review user image
    5 star rating

     Par Chris Rogers Evalué 01/03/2017

    Laura was fantastic. quick response. understood my needs. :-)

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Chris Rogers

  • review user image
    5 star rating

     Par Mazhar Hashmi Evalué 01/03/2017

    Great , exceptional support team and system .

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Mazhar Hashmi

  • review user image
    5 star rating

     Par gyrf Evalué 24/02/2017

    Great service and incredible pricing for an unmanaged VPS host. Very happy with A2 Hosting.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de gyrf

  • review user image
    5 star rating

     Par Perry Jefferies Evalué 24/02/2017

    Very nicely done. Had a site moved and, even though I gave some incorrect info, they worked with me to correct it and get the site up an running. Very responsive to my emails and understood what I was asking for even when I wasn`t technically proficient. Great customer service and a good result.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Perry Jefferies

  • review user image
    5 star rating

     Par Barrie Evalué 24/02/2017

    A2 has once again provided precise instructions. Most helpful

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Barrie

  • review user image
    5 star rating

     Par Ben Delaney Evalué 23/02/2017

    Excellent and diligent service as always!

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Ben Delaney

  • review user image
    5 star rating

     Par Nicholas A.Farrow Evalué 21/02/2017

    Top, Top work by all involved when resolving our query, especially James, who i spoke to on the phone today. He is a great ambassador for A2 Hosting.

    Whilst we are a small company here in North Wales - UK, we rely so much on your company`s services, so much so that we think of you as GAS IT hosting, because what you offer and do is that much a needed and crucial part of our business.

    I never stop recommending you to all my customers, as I have full faith in your products, your services and your support.

    Keep up the great work,

    Lord Nicholas A. Farrow.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Nicholas A.Farrow

  • review user image
    5 star rating

     Par Stavros Zacharias Evalué 15/02/2017

    Having used several other hosters, I realized that the most important criterion in choosing a hosting company is User Support. Ignore it and perish.

    A2hosting`s user support excels in dealing effectively with everything. Even when the problem is exogenous, they provide guidance on how to deal with it and solve it. ``Washing hands`` is not in their agenda.

    That, combined with a comprehensive product offering and a solid infrastructure, makes me feel confident and helps me keep a good face with my own customers, whose websites I host at a2hosting.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Stavros Zacharias

  • review user image
    5 star rating

     Par Npausic Evalué 14/02/2017

    Awesome hosting and support. Best so far

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Npausic

  • review user image
    5 star rating

     Par Elisa Planellas Evalué 12/02/2017

    My WordPress sites kept going down and I didn`t know why. I was worried that I would have to switch hosting providers. But A2 Hosting provided fast, friendly reply and an effective resolution to the issue the very first time I contacted them about it - even though it was 1 am! This reconfirms my opinion that this hosting company is the best!

    Est-ce que cet avis ... ?

    • Utile 1 Like Image

    Avis de Elisa Planellas

  • review user image
    5 star rating

     Par hammertan Evalué 09/02/2017

    Best goodguy

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de hammertan

  • review user image
    5 star rating

     Par Doug D Evalué 07/02/2017

    For six years I worked with a host that often earns the number 1 spot on ``best web hosts`` sites for small business. However, I felt it time for a change when they over billed me for the second year (renewal rate higher than current published). Also, ``longer than usual wait times`` had become normal for tech support. And tech support, once excellent, had degraded to the point where after waiting 30 minutes for a tech, another 30 minutes ended with him insisting that bandwidth would automatically scale, despite clear evidence and their warning that my bandwidth was being throttled. So goodbye to InMotion, and welcome to A2.

    I had one emailed question for tech support, not urgent, that was answered promptly. The user interface is clean and pleasant, which the previous host somehow wasn`t. And perhaps most refreshing, with standard plan (no turbo), Wordpress is noticeably faster, to the point that I immediately set about making hundreds of changes that would have a nightmare of wasted time on the previous host.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Doug D

  • review user image
    5 star rating

     Par Don P Evalué 06/02/2017

    My first web host change and WordPress migration and all was complete in HOURS with the help of A2 tech support. The KB articles had me 99% there and then an email to support had it working in a very short period of time. No site downtime on top of all that. The performance of the site is MUCH faster than Bluehost was also. Great first impression.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Don P

Plainte recommandée pour

Cliquez ici pour enregistrer une plainte
Plainte  ::  switched over to a2 to run magento 2. The switch was pleasant, with great support agents. As site was running, we found out the resources advertised were VERY misleading. IE. only 30 people can visit your site at once before it crashes. When speaking to one agent they said it was based on resources, maybe my platform was heavy, attach cloudfare, etc etc. Next agent told me - thats the limit they set for every single customer before crashing their site and creating errors. I had been on bluehost previously for over 10 years, the only reason i changed was because magento 2 was not yet properly supported - i never had a "resource capacity" of only 30 users - which means that any company can not use the plan.

Meanwhile one day my site just crashed. gone. After spending 7 hours, realized someone within a2 had played with the PHP and downgraded it among all accounts across the platform. (when i called them telling them my site had crashed, they couldnt figure it out...). Upgraded the PHP. Next day, search bar functionality gone, all tiers gone, links in my site not working. Spoke to an agent who said sometimes not everything automatically updates, and he will open a support ticket.

So i bought the more expensive VPS plan. Followed instructions over the phone to move over. spoke to agent who prioritized. spoke to next agent 2 days later who told me should be done shortly, but meanwhile needs to fix the issues with the PHP upgrade.

Get an email back from support after the support agent saw all my issues on the site "we dont see any site issues at all" and your site is not being upgraded because you never filled out the form at this and this link! Called agent "yes, its not being done because you didnt fill out that form" oh, and we cant help you with the site problems now, all we can do is set a backup for a few days ago before PHP was upgraded (BAD idea... always creates many bugs). When i asked him to please help and at least try to see if there was another solution, he said that`s beyond what they do and i could call my developer. I asked if downgrading my php and crashing the site was part of what they do... I believe the agents name was Justin. VERY bad service. very bad experience. will not be recommending.
--chaya

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