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Avis d'hébergement - A2 Hosting

4_half star rating   

173 Avis

Vue d'ensemble
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Sentiment utilisateur
 
Note Sitegeek
 

Score - 92

Résumé : A2 Hosting a réussi 100% disponibilité la semaine dernière. Le graphique d'analyse montre que 9 les domaines existants ont été supprimés de A2 Hosting et 10 les domaines ont été transférés hors de chez A2 Hosting. Le graphique montre aussi que 25 de nouveaux domaines ont été enregistrés avec A2 Hosting et 9 domaines ont été transférés chez A2 Hosting d'autres hébergeurs. Sur la base des médias sociaux et des conversations, A2 Hosting a 94.71% sentiment utilisateur positif.

Infos de contact

Description :

A2 Hosting is your fast hosting provider featuring their exclusive Turbo servers featuring up to 20X faster page loads than competing hosts on their Web Hosting, Reseller Hosting, VPS Hosting and Dedicated Hosting plans.



If you have any questions about their service just ask their 24/7/365 Guru Crew Support team. They`ll be happy to help!



 

Adresse :
PO Box 2998
Ann Arbor, MI
Code postal : 48106
Pays :   US
Numéro de téléphone :  +1 734 222 4678, Fax: +1 734 527 6565
Email :  sales@a2hosting.com

Avis d'hébergement  (173)

  • review user image
    5 star rating

     Par Edward Tj Gerety III MBA Evalué 04/09/2017

    The folks within your Tech Support group are best defined as Outstanding Pre-K teachers.

    They are patient and detailed, they educate and help newbies like myself learn how to work your system.

    They make me feel at peace and confident to contact them knowing that I will not get a sarcastic statement in reply. I was with Bluehost for 15 years before moving to A2 earlier this year and I have never been happier.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Edward Tj Gerety III MBA

  • review user image
    5 star rating

     Par Tina Cook Evalué 30/08/2017

    After a decade with another hosting provider and hearing multiple raves about your great hosting, I switched to A2 Hosting. Your UI is so user-friendly, your documentation is excellent and your friendly and fast support is the best I`ve ever experienced. Wish I`d switched sooner. Thank you.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Tina Cook

  • review user image
    5 star rating

     Par ilena falk Evalué 26/08/2017

    The man that helped me was very professional and proficient. Was very pleased. I already got the email to approve the transfer and have submitted it. They are an excellent company and my recent call to tech was handled very professionally.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de ilena falk

  • review user image
    5 star rating

     Par Troy Foster Evalué 24/08/2017

    Service has always been excellent, and I`ve been with hem for years now.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Troy Foster

  • review user image
    5 star rating

     Par JohnNicholson Evalué 22/08/2017

    My websites have never performed so well. The support team got right back with me when I couldn`t figure something out on my own. Should have moved to A2 a long time ago.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de JohnNicholson

  • review user image
    5 star rating

     Par V Media Evalué 12/08/2017

    Great work and timely follow-up from the entire A2 Support team. Pleasant and professional all around!

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de V Media

  • review user image
    5 star rating

     Par leonard n Evalué 01/08/2017

    Highly recommended, very responsive customer support and fast compared to other shared hosting provider. <3

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de leonard n

  • review user image
    5 star rating

     Par Guy Merchant Evalué 27/07/2017

    We have just migrated three websites to A2. The support team was very helpful and prompt. We are excited by the increased speed of our websites loading on the web and on our cell phones. We are impressed with A2 and their team and very happy with our choice.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Guy Merchant

  • review user image
    5 star rating

     Par Jim Neister Evalué 23/07/2017

    I have tried many hosting companies and had problems with all of them (crashed websites, lost backup files, downtime, days waiting to hear back from tech support, etc.) but I have had no real problems to speak of since I have been with A2 Hosting. The problems I have incurred were due to my own limited tech skills (not A2 Hosting’s fault), and their tech support team showed me how to fix them right away. The best hosting company I have found.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Jim Neister

  • review user image
    5 star rating

     Par Jason S Evalué 21/07/2017

    Bill C did a great job of identifying the issue and providing a speedy resolution. Many other support organizations would pass the buck and say ``please contact the developer``. I can`t tell you how much I appreciate your ownership of your customer`s issues and going above and beyond to resolve them. I`ll be a loyal A2 customer for the foreseeable future!

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Jason S

  • review user image
    5 star rating

     Par david becket Evalué 10/07/2017

    This tech, and each tech we have worked with in this process of setting everything up has been absolutely wonderful. There was a little confusion about the advantages of each company`s SSL and it is not clearly marked on your website anywhere. So we were getting different opinions depending upon which tech we talked to and it took a few tickets and lots of discussion to finally discover what appeared to be the best plan of action, but in any case you`re 24 hour support is amazing and wonderful. Thank you very much.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de david becket

  • review user image
    4 star rating

     Par Klen Evalué 06/07/2017

    Excellent service. Very good price. Outdtanding support.
    Moved here for price and service offer.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Klen

  • review user image
    5 star rating

     Par David Abraham Evalué 01/07/2017

    A2 Hosting is the best, hands down! Excellent Servers, Fast Support, A+++

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de David Abraham

  • review user image
    5 star rating

     Par Will Evalué 17/06/2017

    I recently signed up with A2 Hosting and am extremely pleased with the level of technical support and performance of my web sites. I would not hesitate to recommend them.

    Est-ce que cet avis ... ?

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    Avis de Will

  • review user image
    5 star rating

     Par Rick Weiss Evalué 16/06/2017

    Very quick response. After several exchanges, the issue was resolved, and the replies were quick to come and patient with me in an area that was unfamiliar to me.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Rick Weiss

  • review user image
    5 star rating

     Par James Kocsis Evalué 03/06/2017

    5 Stars.
    Everyone has been very helpful.

    Thank You.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de James Kocsis

  • review user image
    5 star rating

     Par Sally Archambault Evalué 24/05/2017

    Using VPS services. Migrated 20 websites very quickly. Could not have accomplished without excellent documentation, Knowledgebase and top-notch, responsive tech support. Couldn`t recommend them more highly. Definitely worth the few extra dollars - you DO get what you pay for!!!

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Sally Archambault

  • review user image
    5 star rating

     Par Art Evalué 12/05/2017

    Excellent Service! Unlike THRIVE THEMES which seems to have absolutely NO sense of customer service whatsoever.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Art

  • review user image
    5 star rating

     Par Gerhard N Ade Evalué 09/05/2017

    Migration completed successfully. There was a problem with the largest site not loading, but Josh fixed that quickly. He was very responsive through the process. If this first experience with A2 is any indication of future performance and service I will be a happy camper.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Gerhard N Ade

  • review user image
    5 star rating

     Par Debra Lloyd Evalué 05/05/2017

    Seriously! It took JUST 7 minutes for an A2 support Agent Matt U to address and respond to my question about a recent (published this morning) report of a WordPress vulnerability that required a specific server-side configuration to secure. Not only did Matt confirm it had been addressed but also provided a link to WordPress.org showing a patch was put in place 24 hours ago.

    1) Another reason people need to keep their WP & plugins updated
    2) Yet another reason to LOVE A2 - best hosting and support I`ve ever had the pleasure to work with.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Debra Lloyd

  • review user image
    5 star rating

     Par Michele Smorgon Evalué 05/05/2017

    Excellent Service - Prompt Response - Beyond My Expectations

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Michele Smorgon

  • review user image
    5 star rating

     Par David Woodford Evalué 04/05/2017

    Have been very satisfied with the prompt and courteous service of this company

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de David Woodford

  • review user image
    5 star rating

     Par Ovidiu Savescu Evalué 03/05/2017

    I simply don`t have anything bad to say about them.

    We use a VPS from A2Hosting on which we host our client`s websites. There has been zero down-time so far (6 months or so) the performance is MUCH better than any previous host, and the support is excellent.

    About the support in particular: I don`t feel like the support techs are just trying to get rid of tickets, drag their feet or are trying to just put the ball in my court, so to speak.
    Instead, they`re genuinely motivated to solve whatever issue I have, even if sometimes it might be an oversight on my part and not necessarily having to do with their services.

    Their responses are fast and on point, with practical solutions and fast resolution times. That`s what I like the most about them.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Ovidiu Savescu

  • review user image
    1 star rating

     Par chaya Evalué 30/04/2017

    switched over to a2 to run magento 2. The switch was pleasant, with great support agents. As site was running, we found out the resources advertised were VERY misleading. IE. only 30 people can visit your site at once before it crashes. When speaking to one agent they said it was based on resources, maybe my platform was heavy, attach cloudfare, etc etc. Next agent told me - thats the limit they set for every single customer before crashing their site and creating errors. I had been on bluehost previously for over 10 years, the only reason i changed was because magento 2 was not yet properly supported - i never had a ``resource capacity`` of only 30 users - which means that any company can not use the plan.

    Meanwhile one day my site just crashed. gone. After spending 7 hours, realized someone within a2 had played with the PHP and downgraded it among all accounts across the platform. (when i called them telling them my site had crashed, they couldnt figure it out...). Upgraded the PHP. Next day, search bar functionality gone, all tiers gone, links in my site not working. Spoke to an agent who said sometimes not everything automatically updates, and he will open a support ticket.

    So i bought the more expensive VPS plan. Followed instructions over the phone to move over. spoke to agent who prioritized. spoke to next agent 2 days later who told me should be done shortly, but meanwhile needs to fix the issues with the PHP upgrade.

    Get an email back from support after the support agent saw all my issues on the site ``we dont see any site issues at all`` and your site is not being upgraded because you never filled out the form at this and this link! Called agent ``yes, its not being done because you didnt fill out that form`` oh, and we cant help you with the site problems now, all we can do is set a backup for a few days ago before PHP was upgraded (BAD idea... always creates many bugs). When i asked him to please help and at least try to see if there was another solution, he said that`s beyond what they do and i could call my developer. I asked if downgrading my php and crashing the site was part of what they do... I believe the agents name was Justin. VERY bad service. very bad experience. will not be recommending.

    Est-ce que cet avis ... ?

    • Utile 1 Dislike Image

    Avis de chaya

  • review user image
    5 star rating

     Par Patricia Paterna Evalué 14/03/2017

    A2 is super fast and so reliable. We host large events where the client goes from Registration to Hotel Booking and classroom choices all in one visit, without any delay.
    They hold true to their Turbo Promise of 99.9% guarantee.
    Thank you A2

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Patricia Paterna

  • review user image
    5 star rating

     Par frank vandyck Evalué 13/03/2017

    THANKS MUCH - IN CHICHEWA ZIKOMO KWAMBERI!!!
    Now online - just one more little issue - how to send the two files that contain the teaching lessons linked to the website.
    For a novice at this stuff, your help has been excellent - friendly and to the point. Well Done!

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de frank vandyck

  • review user image
    5 star rating

     Par Phuc Vinh Evalué 06/03/2017

    Thanks for kind support of a2hosting , i hope a2hosting have some coupon for old customer.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Phuc Vinh

  • review user image
    5 star rating

     Par Bryan David Kearney Evalué 05/03/2017

    Speedy response and great help when you need it.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Bryan David Kearney

  • review user image
    5 star rating

     Par DB Evalué 03/03/2017

    The issue was a vexing one, and the outcome was not what I hoped for. However, the handling of the matter on the telephone was outstanding in terms of patience, willingness to work it out, and technical and industry knowledge. All in a very pleasant conversation. Almost made me forget that I would have preferred a different outcome, but I now understand the policy better. I do think that the website is misleading in terms of the amount of storage available for my plan.

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de DB

  • review user image
    5 star rating

     Par Vernell Sheppard Evalué 03/03/2017

    Excellent Customer Service!

    Est-ce que cet avis ... ?

    • Utile 0 Like Image

    Avis de Vernell Sheppard

Plainte recommandée pour

Cliquez ici pour enregistrer une plainte
Plainte  ::  switched over to a2 to run magento 2. The switch was pleasant, with great support agents. As site was running, we found out the resources advertised were VERY misleading. IE. only 30 people can visit your site at once before it crashes. When speaking to one agent they said it was based on resources, maybe my platform was heavy, attach cloudfare, etc etc. Next agent told me - thats the limit they set for every single customer before crashing their site and creating errors. I had been on bluehost previously for over 10 years, the only reason i changed was because magento 2 was not yet properly supported - i never had a "resource capacity" of only 30 users - which means that any company can not use the plan.

Meanwhile one day my site just crashed. gone. After spending 7 hours, realized someone within a2 had played with the PHP and downgraded it among all accounts across the platform. (when i called them telling them my site had crashed, they couldnt figure it out...). Upgraded the PHP. Next day, search bar functionality gone, all tiers gone, links in my site not working. Spoke to an agent who said sometimes not everything automatically updates, and he will open a support ticket.

So i bought the more expensive VPS plan. Followed instructions over the phone to move over. spoke to agent who prioritized. spoke to next agent 2 days later who told me should be done shortly, but meanwhile needs to fix the issues with the PHP upgrade.

Get an email back from support after the support agent saw all my issues on the site "we dont see any site issues at all" and your site is not being upgraded because you never filled out the form at this and this link! Called agent "yes, its not being done because you didnt fill out that form" oh, and we cant help you with the site problems now, all we can do is set a backup for a few days ago before PHP was upgraded (BAD idea... always creates many bugs). When i asked him to please help and at least try to see if there was another solution, he said that`s beyond what they do and i could call my developer. I asked if downgrading my php and crashing the site was part of what they do... I believe the agents name was Justin. VERY bad service. very bad experience. will not be recommending.
--chaya

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